A modern hotel lobby with plants, a striped reception counter, colorful wall art, and people walking past.

Experience Inclusive Hospitality at Wayfinder Waikiki

We strive to provide an excellent experience for all our guests, including those with sight, hearing, and other disabilities.

Accessibility Statement

Wayfinder Waikiki is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We engage in efforts necessary to meet online usability and web page design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.2.

Accessibility Standards

For the purposes of this policy, Wayfinder Waikiki will use the Worldwide Web Consortium’s Web Content Accessibility Guidelines version 2.2, Level AA Conformance (WCAG 2.2 Level AA) as “the Standards.” We use software tools to regularly test and evaluate the accessibility of our website.

Recognizing the ongoing evolution of current web content and technologies, Wayfinder Waikiki will continue to test wayfinderwaikiki.com on an ongoing basis for accessibility and report accessibility issues for this website. Any features found to be inaccessible will be addressed in a timely manner.

Third-Party Sites

Throughout this website, we make use of different third-party applications and websites. These applications and websites, which are not controlled by Wayfinder Waikiki, may present challenges for individuals with disabilities that we are not able to control or remedy.

Accommodation

If you encounter any page on our site that presents a challenge for individuals with disabilities, please contact us at 808-922-4744. Your experience matters to us.

Accessible Features at Wayfinder Waikiki

Parking

  • Limited parking is available for accessible vehicles with high clearance.
  • Parking areas include space to accommodate accessible vehicles.
  • There is an accessible route from the public entrance and registration area to accessible guestrooms.

Entrances & Elevators

  • Wayfinder Waikiki features an accessible public entrance.
  • The rear entrance includes a ramp, and the front entrance features a sloped curb for accessibility.
  • The Front Desk includes a registration counter with space to exchange materials with guests using wheelchairs. Guests who are unable to use the registration desk are personally assisted by hotel staff.
  • There is an accessible route from the public entrance and guestrooms to the registration area.
  • An accessible elevator provides access throughout the property.
  • There is an accessible route from the public entrance, Front Desk, and guestrooms to the elevator.
  • The accessible emergency exit is located at the main entrance.
  • An accessible concierge desk is available.

In the Hotel

  • Audible alarms are provided for smoke, fire, and emergency notifications.
  • Braille signage is located throughout the property.
  • TTY services are available for guest use.
  • Service animals are welcome at Wayfinder Waikiki.
  • There is an accessible public restroom.
  • Accessible meeting and event facilities are available.
  • There is an accessible route from the public entrance and guestrooms to meeting and event spaces.
  • The Fitness Center features an accessible entrance.
  • There is an accessible route from the public entrance and guestrooms to the Fitness Center.

In-Room Accommodations

Wayfinder Waikiki offers accessible guestrooms and accommodations, including:

  • One Standard Non-Smoking ADA Guest Room with two double beds and a roll-in shower.
  • ADA King Rooms in the Tower feature a tub/shower combination and automatic door opener.
  • Two Double Bed guestrooms are available with roll-in showers and automatic door openers.
  • The Wayfinder Suite features a roll-in shower.

Accessible room features include:

  • Accessible guestroom and bathroom doorways with a minimum of 32 inches of clearance.
  • At least 30 inches of clearance beside the bed to allow for wheelchair access and transfer.
  • Roll-in showers with grab bars and shower chairs.
  • Toilets with grab bars and accessible transfer height.
  • Accessible sinks with knee and toe clearance and wrapped plumbing.
  • Bathroom mirrors with a lowered reflective edge.
  • Shower and bathroom accessories positioned within accessible reach ranges.
  • Automatic door openers in select accessible guestrooms.

Please note:

  • Accessible guestrooms do not feature lowered peepholes.
  • Hearing assistance kits are not currently available.
  • Poolside Studios are not accessible.
  • The Rooftop Penthouse is not accessible.

Pool & Spa

  • The pool features an accessible chair lift.
  • There is an accessible route from the public entrance and guestrooms to the pool area.
  • There is an accessible route from the public entrance and guestrooms to the spa.
  • The hot tub is not currently accessible.

Restaurant & Bars

  • Redfish Restaurant offers an accessible dining area.
  • The Redfish Bar counter is not accessible.
  • The Lost + Found Bar counter is not accessible.
  • There is an accessible route from the public entrance and guestrooms to all food and beverage outlets.